FEW IMPORTANT INFORMATIONS BEFORE STARTING...
This website has for objective to present our collections in a optimal way and to allow you to realize more easily your order. All the operations of invoicing or any change of address and phone number is managed independently directly with our office.
To see the prices and get access to all the functionalities of our website, you need to connect with the login and password that has been sent by email to you.
We advise you to change your password once connected for the first time
From our Home page, you can access all of our products either by clicking on the menu OUR COLLECTIONS at the top of the page, or by clicking on the different sections in the middle of the page :
Our products are presented by design which are highlighted by a picture corresponding to one Color and/or Size reference. You will find the range of colors and sizes that exist for the design you selected by accessing to the detailed product sheet or to the Quick purchase window.
On each product page you will find advices to display our products in your shop, or at the bottom of the page, a short story telling, some informations to communicate to your customers or care instructions.
Advice to make your order:
We remind you that you can only see the prices if you are logged in to our B2B platform. Your login is your email address. In case you lost your password, just follow the indication given on the website.
In order to order easily and have a better overview of our range of colours in each design, we recommend you to download our catalog Home (Also available in the top menu). Having both windows, side by side, will help you to make your order.
2 different ways are proposed to complete your order:
- A Quick Purchase access is available on each item. You just need to click on the shopping cart that appears when you put your mouse over the picture of the product. Indicate the quantity that you want to order and click on « Add to cart ».
If you don’t want to add an item, click on the side of the window to come back to the page in the background and continue purchasing.
- You can also make your order by clicking on the picture of the item to access to its product sheet. This access will provide you with more information such as advices on displaying, the story of the product or care instructions.
Requirements to order :
Please note that added to a minimum order value of 1000€ tax exluded, minimum order quantities are sometimes required on some products. Those minimum quantities are indicated directly on the product sheet. They can be ranged by design and/or by colour.
The goal of these minimum quantities is to help you to complete your order easily. The figures given are based on the performance of our own shops during a season. Our boutiques are located in a second range commercial area.
If the minimum order quantity per design is not respected, a message will pop-up when validating your cart, inviting you to complete your order.
In the same way, if your order total amount order is below our minimum of 1 000 euros, the button to validate your cart will not be visible.
Once your order is completed:
No payment will be asked by validating your cart. You just need to click on the button Send your order. A recap of your selection will be sent to the email address provided on your account.
A proforma invoice will also be sent within 48 hours to this address reminding the terms of payment and the delivery schedule.
If the amount of your order does not allow you to benefit from free shipping, as we charge you the real cost, the fees will be added on your final invoice.
We look forward to hear from you if you have any suggestion to improve this website. We hope that this new platform online will facilitate your work.
We wish you a great Summer 2019 season!!
The MUSKHANE Team